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Privacy Policy

Effective Date: September 2026

Direct Campaigns (“Direct Campaigns,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit directcampaigns.com, communicate with us, create or access an account, request information about our services, or use our text messaging, political mail, advertising, or related campaign communication services.

This Privacy Policy also explains how we handle information provided to us by clients in connection with services we perform on their behalf.

1. Information We Collect

Depending on how you interact with Direct Campaigns, we may collect the following categories of information:

Information You Provide Directly

We may collect information you voluntarily provide to us, including:

  • Name
  • Organization, campaign, committee, or company name
  • Email address
  • Telephone number
  • Mailing or business address
  • Account or login information
  • Billing and payment information
  • Information submitted through contact, quote, or service request forms
  • Communications you send to us
  • Files, creative materials, mailing lists, contact lists, or other information provided in connection with our services

Client-Provided Data

Clients may provide Direct Campaigns with information necessary to perform contracted services, including contact lists, voter or constituent data, mailing addresses, telephone numbers, audience information, campaign data, creative materials, and other records.

Direct Campaigns processes this information on behalf of the client and for the purpose of providing the requested services.

Clients are responsible for ensuring that information they provide to Direct Campaigns was obtained and may be used in accordance with applicable laws, regulations, contractual requirements, and industry standards.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical information, including:

  • IP address
  • Browser and device information
  • Operating system
  • Referring website
  • Pages viewed
  • Date and time of visits
  • Approximate geographic location derived from IP address
  • Website interactions and performance information

We may collect this information through cookies, pixels, analytics tools, and similar technologies.

2. How We Use Information

We may use information we collect to:

  • Provide and manage our services
  • Respond to inquiries and service requests
  • Prepare quotes or proposals
  • Create and administer client accounts
  • Process payments and transactions
  • Provide text messaging, political mail, advertising, creative, data, and related services
  • Process information and contact lists supplied by clients
  • Communicate with clients about projects, accounts, billing, or services
  • Maintain and improve our website and platform
  • Analyze website traffic and performance
  • Detect and prevent fraud, abuse, security incidents, or unauthorized activity
  • Maintain records required for business, legal, or compliance purposes
  • Comply with applicable laws, regulations, court orders, and governmental requests
  • Enforce our agreements and policies

We may also use information for other purposes disclosed to you at the time it is collected.

3. Text Messaging and SMS Data

Direct Campaigns may provide text messaging services to its clients and may also collect telephone numbers through its own website or communications.

Where consent is required, message senders are responsible for obtaining appropriate consent before sending messages and for complying with applicable messaging laws, carrier requirements, registration requirements, and industry standards.

Recipients may opt out of applicable text messaging programs by replying STOP or using another supported opt-out method. Requests to opt out must be honored in accordance with applicable requirements.

Text Messaging Opt-In Data

Text messaging opt-in data, consent, and related personal information will not be sold or shared with third parties for their own marketing or promotional purposes.

Information may be disclosed to telecommunications providers, messaging platforms, technology providers, and other service providers solely as necessary to facilitate and deliver text messaging services, maintain the messaging platform, prevent abuse, or comply with legal requirements.

Consent to receive text messages is not a condition of purchasing goods or services unless expressly stated otherwise and permitted by applicable law.

Message and data rates may apply. Message frequency may vary.

4. Client Contact Lists and Campaign Data

Information uploaded or otherwise provided by a client for use in a texting, mail, advertising, or other campaign is used to provide services to that client.

Direct Campaigns does not claim ownership of client-provided contact lists solely because those lists are uploaded to or processed through our services.

We may provide access to client data to vendors and service providers when reasonably necessary to fulfill the requested service. For example, this may include:

  • Telecommunications and messaging providers
  • Printing and mailing vendors
  • Postal and delivery providers
  • Advertising platforms
  • Hosting and technology providers
  • Data processing and infrastructure providers

These providers may access information only to the extent necessary to perform services on our behalf or as otherwise permitted by applicable agreements and law.

Direct Campaigns does not use a client's proprietary contact list to independently market unrelated Direct Campaigns clients to those contacts.

5. How We Disclose Information

We may disclose information in the following circumstances:

Service Providers

We may work with vendors that provide hosting, payment processing, telecommunications, messaging, printing, mailing, advertising, analytics, security, customer support, and other operational services.

At the Direction of a Client

When we process information on behalf of a client, we may disclose or transmit information as instructed by that client or as necessary to perform the client's requested services.

Business Transactions

Information may be transferred in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Legal and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law or legal process
  • Respond to lawful requests from governmental authorities
  • Protect the rights, property, or safety of Direct Campaigns, our clients, users, or others
  • Investigate fraud, security incidents, or violations of our agreements

6. Sale and Sharing of Personal Information

Direct Campaigns does not sell text messaging opt-in data or consent information.

Direct Campaigns does not sell client-provided contact lists as part of providing our services.

Certain website analytics or advertising technologies may constitute “sharing” or similar activity under some state privacy laws depending on how those technologies are configured and applicable legal definitions.

Where required by law, we will provide applicable mechanisms for consumers to exercise their rights regarding the sale or sharing of personal information.

7. Cookies and Analytics

We may use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our website, measure performance, and support advertising or analytics activities.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services
  • Maintain business and transaction records
  • Meet contractual obligations
  • Resolve disputes
  • Prevent fraud or abuse
  • Comply with legal and regulatory obligations
  • Enforce our agreements

Client-provided data may be retained according to the applicable client agreement, project requirements, platform functionality, backup procedures, and legal obligations.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no internet transmission, electronic communication, or information storage system can be guaranteed to be completely secure.

Clients are responsible for maintaining the confidentiality of their account credentials and limiting account access to authorized users.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request information about personal information we collect
  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of certain sales or sharing of personal information
  • Limit certain uses or disclosures of sensitive personal information where applicable
  • Appeal certain decisions concerning a privacy request
  • Exercise privacy rights without unlawful discrimination

These rights are subject to applicable exceptions and legal requirements.

To submit a privacy request, contact us at contact@directcampaigns.com.

We may need to verify your identity before completing certain requests.

11. California Privacy Rights

If California privacy law applies to Direct Campaigns and your information, California residents may have rights to know, access, correct, or delete certain personal information and to opt out of certain sales or sharing of personal information.

California residents may also have the right to limit certain uses of sensitive personal information where applicable.

Direct Campaigns will not unlawfully discriminate against an individual for exercising applicable privacy rights.

Requests may be submitted using the contact information provided below.

12. Third-Party Websites and Platforms

Our website or services may contain links to or integrate with third-party websites, advertising platforms, payment providers, telecommunications services, or other external services.

Direct Campaigns is not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.

13. Children's Privacy

Direct Campaigns' services are intended for businesses, organizations, campaigns, committees, and professional users and are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 through our website.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.

The updated policy will be posted on this page with a revised Effective Date.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Direct Campaigns
directcampaigns.com
contact@directcampaigns.com
(619) 376-6716

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